Question 1

How are farms verified?

Accepted Answer

Farmers submit a valid government ID, we do an on-site farm visit, and they provide harvest photos. All three must check out before the farm goes live.

Question 2

What does "verified" actually mean?

Accepted Answer

It means we confirmed the farm exists, the person owns or works it, and the produce is theirs. It is not a quality rating — freshness and quality are between you and the farmer.

Question 3

What if the produce arrives bad?

Accepted Answer

Message the farmer directly. Most times they make it right — replacement, refund, or credit. If the seller does not respond within 48 hours, contact AgriMALL support and we will help mediate.

Question 4

Who sets the prices?

Accepted Answer

Farmers set their own price. We cap listings against the current market average so buyers pay fair and farmers are not undercut.

Question 5

How does delivery work?

Accepted Answer

It varies by farm. Most metro areas get farm-to-door in 24 hours. Provinces use approved couriers. Some farms offer pickup. You see the options on each listing and coordinate with the farmer.

Question 6

How do payments work?

Accepted Answer

Payment is always direct between you and the farmer — GCash, bank transfer, or cash on delivery. AgriMALL never holds or processes your money.

Question 7

What can I buy and sell?

Accepted Answer

Fresh produce, livestock and poultry, dairy and eggs, and seafood — whatever a verified farm or raiser lists. Farm inputs and equipment are not supported yet.

Question 8

How long does it take to get a response?

Accepted Answer

We aim to reply to all inquiries within 24 hours.

Juan Dela Cruz's Farm

Products from Juan Dela Cruz's Farm (3)

Kangkong (Grade B)

Mani (Grade C)

Talong (Grade B)

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